Help Center

At Relux Collective, our mission is to create a sustainable community for buying and reselling authentic luxury fashion at accessible prices.

Why let items in your wardrobe sit unused when you can turn them into valuable assets?

What Is Luxury Resale?

Did you know that 70% of household wardrobes often contain items that go unused?

  • Only about 6% of people wear everything they own, meaning 94% have unused items  

Luxury resale allows you to transform these pieces into valuable assets while giving your unwanted luxury items a new life in someone else’s wardrobe.

How to Buy Pre-Owned Luxury Items on Relux Collective

Our condition grading system makes shopping simple and transparent. Each item is clearly labeled as:

  • New

  • Excellent

  • Very Good

  • Good

This ensures you know exactly what to expect before making a purchase.

Frequently asked questions

Yes. Every item on Relux Collective is 100% authentic, professionally authenticated and guaranteed.

We accept a wide range of luxury brands, including:

Louis Vuitton, Dior, Prada, Gucci, YSL, Bottega Veneta, Balenciaga, Loro Piana, Chanel, Hermès, Loewe, Valentino, Tom Ford, Berluti, Burberry, Fendi.

Please use our Sell to Us page to submit your item for review.

Yes. Our team is happy to visit your home for a product review, provided it is within accessible proximity.

Yes. Returns are accepted within 14 days of delivery if items are returned in original condition. Please note that home odours may affect refund eligibility.

Refunds are processed once your returned item is received and inspected.

Yes. Relux Collective ships to selected international regions.

Authentication typically takes 3–4 working days after we receive your items.

Yes. Reasonable offers are considered. Please note that responses may take up to 72 hours, and items may sell during this time.

Need More Help?

For questions regarding our products or services, please visit the Contact section on our website. Our team aims to respond to all enquiries within 72 hours.

For a faster response, reach out via our WhatsApp channel, and a member of our team will be happy to assist you.